Contact Us

Questions? Here are three ways you can communicate with a Banyan Customer Service Representative.

Chat with us

Need immediate assistance? On weekdays from 7am–6pm PST  Banyan Customer Service reps are here to help you with your inquiries. To initiate a chat, click on the  “Live Chat” button in the lower right corner on each page of our site.

Call us


If you would like to speak to one of our Customer Service reps, we are here to assist you every weekday from 6am–6pm PST . If you are calling outside of these hours, please leave us a message and we will return your call the following business day.

Calling from outside the U.S.? Please call us at 001-541-488-9525.

Email us

You can email us anytime. Emails received on weekdays will be responded to within 24 hours and all emails received over the weekend or on holidays will be responded to the following business day.


For a list of Frequently Asked Questions please see our FAQ page.

Complete the Form

You may also contact us using our contact form below.

Please enter the text you see in the image at the left into the textbox. This is required to prevent automated submission of contact requests.