Wholesale Policy

General Wholesale Terms:

  • To qualify for wholesale pricing, wholesale customers must make at least $500 in product purchases annually.
  • All prices are subject to change due to market fluctuations.
  • We accept MasterCard, Visa, Discover, and American Express.
  • Upon credit approval, we offer Net 30 terms.
  • For non-credit customers, orders can be paid in advance or shipped C.O.D. for an extra $12.00.
  • Overdue balances are subject to late payment charge of 1.5% per month (18% per annum).
  • Orders will only be shipped to current accounts in good standing.
  • Returned checks are subject to a $20.00 fee.

Pricing Terms:

  • As a wholesale customer, your pricing is set at a discount. In general, the wholesale discount is 30 to 40% off of Suggested Retail Pricing. If you buy in volume the discount increases.
    • Additional discounts apply  to a case (12 bottles) of the same tablet, 6 or more of the same herbal oil (all sizes), bulk herbs (5 pounds or more)…
  • Further discounts on monthly specials are shared through The Banyan Vine (the wholesale email newsletter).
    • Find the month's discounts here, on the wholesale specials page.
    • As a wholesale customer, all retail specials are excluded and will not be applied to any order. We do our best to keep the database separate, but, as an example, if you take the Constitution Test on our site, you may be added to the retail email list and receive general Ayurvedic information. This is valuable information, however the retail specials will not apply.

Wholesale Return Policy

We gladly accept returns within 90 days of purchase for refund.

We take our commitment to quality very seriously and we go to great lengths to ensure that we only carry the highest quality products. Banyan Botanicals is in compliance with the FDA cGMP standards (the industry terms for good manufacturing practices). We do not resell returned items—our customers can be confident that every product purchased from Banyan has been kept under the proper conditions at all times.

Return Process

  1. Should you need to make a return, please contact our Customer Service Department. We will issue you a Return Merchandise Authorization (RMA) number to write on the outside of your box. This will insure prompt processing.
     
  2. Mail all returns to:
    Banyan Botanicals
    6705 Eagle Rock Ave NE
    Albuquerque, NM 87113

     
  3. Refunds will be issued to your credit card as soon as your return is processed. Refunds are for product only, shipping will not be refunded. Credits may take one billing cycle to post to your account.

Internet Reseller Terms and Conditions:

In general, reselling Banyan Botanical products on the internet is not permitted. Exceptions are sometimes made if the website supports an underlying Ayurvedic practice, service or education based business and is intended to serve an already existing offline client base.

  1. Approval as a wholesale account does not imply consent to resell our products on the internet.
  2. Products may be resold on approved website(s) only.
  3. Products may not be sold on any third-party sites or online marketplaces, including but not limited to, Amazon.com, Ebay.com, Overstock.com, and Rakuten.com.
  4. Products may not be advertised or promoted online beyond the approved website(s).
    1. Products may not be listed for sale on search engine shopping platforms, including but not limited to Google Shopping, Yahoo! Shopping, and Bing Shopping.
    2. Products may not be advertised on pay-per-click platforms, including but not limited to Google Ad Words, and the Yahoo! Bing Network.
    3. Any type of online advertising (display, text or other) that directs visitors to your website using the registered trademark Banyan name, Banyan Botanicals or any Banyan Botanical product names or images may not be used.
  5. Products may not be sold for lower than the full retail price as listed on the Banyan Botanicals website.
  6. Special promotions or sales that result in the per unit price of a product to be less than the Banyan Botanicals full retail price are prohibited.
  7. If you offer free shipping on orders less than $100.00 you must add $2.00 to the full retail price of each product.
  8. It is the reseller’s responsibility to see that all California customers receive the proper Proposition 65 warning by either providing warnings on product labels, a warning on the invoice, or a warning on the website. If your site is approved, more specific details will be provided.

 

If your account is approved to resell Banyan Botanicals products on the internet, the following terms and conditions will also apply:

Violation of any of the above terms and conditions may result in the revocation of permission to sell Banyan Botanicals products online, loss of wholesale status and the termination of the account. All policies and conditions are subject to change without notice and at the sole discretion of Banyan Botanicals. Approval as an internet reseller is at the sole discretion of Banyan Botanicals. We reserve the right to revoke the permission to sell Banyan Botanicals products online at any time.

 

 

To request a print copy of the Wholesale Price List or Catalog, please call 1.800.953.6424.

 

For other questions or inquiries, contact:

professional@banyanbotanicals.com / 1.800.953.6424